FAQs

DeskIQ Workstation is $1,500 for the first person, with 3 training sessions, and $750 for each additional person, with 1. DeskIQ Agentbox is $1,499 and DeskIQ Private is $2,499, computer included. The Care Plan for Workstation and Private is $149/month for the first person and $99/month for each additional person, which covers fixes, tuning, and support. The first six months of Care Plan are required, then month-to-month or opt out. Agentbox upkeep is Ops Care: $500/month, plus $250/month for each automation that uses an official API or scheduled export and $400/month for each browser-driven one, with a six-month minimum. Each Workstation user pays Anthropic for a Claude plan, and Agentbox AI usage is billed to your business's own API account. Full pricing breakdown.

On Workstation, the Care Plan covers skill tuning, house-rules updates, connector fixes, and support by email, up to 1 hour per person each month. On DeskIQ Private it also covers local model and platform updates. We reply within 1 business day, and fix the problem or send a plan within 2 business days. It is required for the first six months, then month-to-month.

It depends on the option. Each Workstation user needs their own Claude plan, paid to Anthropic. Agentbox AI usage is billed to your business's own API account. DeskIQ bills neither. DeskIQ Private runs the model on the Mac mini, so there is no usage bill.

You can cancel after your six-month commitment with 30 days written notice. Your setup and all config files remain yours. We just stop providing updates and support. Models change every few months, and the Care Plan is what keeps the install current. Read the full Care Plan terms.

You can build one yourself. The work that usually stalls a small firm is the same wall: setup takes longer than expected, tools do not connect cleanly, and the result is fragile. DeskIQ handles the setup, connects it to your workflow, and trains your team to use it.

Yes, for Care Plan and Ops Care clients. Tailscale gives us remote access for support and monitoring, so we can fix problems without scheduling a screen share. You can revoke our access at any time, and remote access is logged.

You do not need a high-end AI workstation. DeskIQ Workstation is set up on the computer each person already uses: Mac today, Windows on request. DeskIQ Agentbox and DeskIQ Private ship a configured Mac mini.

DeskIQ Workstation runs on Mac today, and Windows is available on request. DeskIQ Agentbox and DeskIQ Private ship their own Mac mini.

You own the Mac mini outright. Apple's standard warranty covers the hardware, and you can add AppleCare+ at cost. DeskIQ covers the install and configuration under your Care Plan and setup terms.

You can cancel a DeskIQ Agentbox or DeskIQ Private order for a full refund before setup starts. Setup starts when we unbox your Mac mini to install it. After that, we cannot take the Mac mini back. Apple's one-year warranty covers hardware faults. While your Care Plan or Ops Care is active, we handle the claim with Apple. Workstation has no hardware to return.

No. We come install, configure, and tune it for your practice. You learn how to approve drafts and ask for things in plain language. That is all the technical knowledge required.

On Workstation, you ask Claude for work in plain words: replies drafted from your inbox, documents pulled from Drive, or tasks on websites. Nothing sends without your approval. On Agentbox, scheduled jobs such as reports and reminders run for the whole business, and send only to the recipients agreed at scoping.

Yes. DeskIQ sets up an AI assistant for your business, connected to your email, calendar, and Drive. On DeskIQ Private the AI model also runs on a Mac mini you own.

Not by itself. ChatGPT is a chat tool. An AI assistant in the DeskIQ sense is a working setup that can help with reminders, summaries, follow-ups, and recurring tasks inside your real workflow.

Not in a practical way for real business use. You can test prompts on a phone, but a working assistant setup usually needs a proper computer, tool connections, permissions, and a stable environment.

On Workstation and Agentbox, the AI provider receives what the assistant reads to do a task, including email and Drive content it opens through a connector: Anthropic for Claude, or OpenAI or xAI if you add ChatGPT or Grok. On DeskIQ Private the model runs on your own box, so no cloud AI provider sees your work.

No AI setup is private by default. Privacy depends on how it is configured and where it runs. On Workstation and Agentbox, the AI provider receives what the assistant reads, including email and Drive content. DeskIQ Private runs the model on a Mac mini in your office, so no cloud AI provider sees your work. Read more on local vs cloud AI.

DeskIQ Private is a Mac mini that runs an open-source AI model, such as Qwen or Mistral, locally in your office instead of in the cloud. There is no per-token AI bill and no cloud AI account. It is built for firms with confidentiality duties, such as law firms and CPAs.

The AI model runs on the box, not in the cloud. Your email and calendar still sync with your existing providers as normal. Only the AI processing stays local, so we do not claim total privacy for every part of your workflow.

Projects stall when they stay too abstract, cover too much, or never connected to the tools people actually use every day. The best AI setups start small, solve one real problem, and fit into the existing workflow instead of trying to replace everything at once.

Software gives you the tool. DeskIQ gives you the working setup. We install it, connect it, configure it around your workflow, and make sure you leave with something useful instead of another login you never touch.

The Care Plan covers fixes and tuning during the first six months. If it is still not working after that, you can cancel the Care Plan and keep the install, or we will uninstall it cleanly.